Thousands of home improvement and hardware retailers attend NHS looking for technology and merchandising solutions for their stores that will improve sales and functionality and bridge the online and instore experiences. Interested in showcasing your brand & products in this exciting new category? Learn More Here!
Launched at NHS 2023, the Retail Solutions Center showcased emerging technologies and merchandising solutions that drive efficiencies and increase sales in retail stores.
What is the NHS Retail Solutions Center?
In response to retailer needs, the NHS Retail Solutions Center showcased companies that offer valuable solutions to improve efficiency and functionality and drive profits for retail businesses, both online and in store.
As customers continue to demand more online functionality and instore experiences it is essential retailers rise to the challenge. A recent study published by Forrester Consulting, provides insights into evolving consumer behaviors:
- 34% of consumers are likely to engage with appointment shopping in 2022
- 53% of shoppers are likely to look at a product in-store and buy it online
- 55% of consumers want to browse products online and check what’s available in local stores
- 47% of consumers want the option to check out online and return in-store
- 58% of consumers say flexible blended shipping options like BOPIS are important to them
Shoppers have grown to expect a completely connected experience no matter the channel they’re shopping from. To help retailers meet this demand, the Retail Solutions Center showcased services and solutions including:
- Retail Revenue Optimization
- Commerce Platforms / Gateway
- Electronic Shelf Systems
- Merchandise Replenishment Solutions
- Barcode Scanning
- Forecasting
Highlights from the 2023 Retail Solutions Center
With the launch of the Retail Solutions Center, NHS refocused its education to center around what the future of retail will look like, and what that means for retail stores. Various Retail Solutions Center companies took to the Innovation Stage for the Retail Revolution series, sharing insightful case studies and presentations about their offerings and how they can help stores improve their functionality, including:
SES-imagotag: Digital Price Tags for DIY Retailers
SES-imagotag is a global leader in smart electronic price tags and retail IoT solutions. At NHS, Davi d Horne, Key Account Manager – North America at SES-imagotag provided a comprehensive overview of the digital price tag solution for DIY retailers.
David explained that by optimizing management processes through controlled automation of tasks on a per-item basis, DIY businesses can substantially increase their efficiency. This includes automating the pricing in-store, along with out-of-stock detections to ensure products are always available on shelf. Thanks to these hardware and software solutions, no human resource needs to be dedicated to price changes.
After, Inc: Reshaping the Post-Sale Customer Experience
After, Inc. is reshaping how brands and retailers deliver post-sale customer experi ence with its industry-leading analytics, marketing, and technology. After, Inc. partners with some of the world’s top brands to help transform their post-sale businesses and enhance their customers’ experiences.
In 2021, After, Inc. launched QuickSuite, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers of any size build deeper relationships with their customers and increase loyalty and lifetime value. The suite covers the entire post-sale lifecycle and includes: QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®.
Vendo: Winning on Amazon & Walmart.com
VENDO is a 360° digital growth agency specializing in online marketplaces, Amazon and Walmart.com. They have 25+ years of retail experience, $25B+ in sales driven, 250+ active partners, and cover numerous international marketplaces.
If Amazon confusion and problems have you scratching your head, or even worse pulling out your hair, VENDO has the solutions. Darren Saul, VENDO CEO, shared actionable insights at this year’s NHS that will enable you to better control your brand on Amazon, connect with your customers, and engage growth.
