NHS 2023: The Retail Revolution Wrap Up
The 2023 National Hardware Show marked the launch of the Retail Solutions Center, a dedicated area of the show floor for retailers to find software, technology, and merchandising solutions to help improve functionality, increase engagement, and drive sales both in-store and online.
With this launch, NHS also refocused its education to center around what the future of retail will look like, and what that means for retail stores. Various tech companies shaping the future of retail took to the Innovation Stage for the Retail Revolution Series, sharing insightful case studies and presentations about their offerings and how they can help stores improve their functionality.
Take a look at some of the Retail Revolution case studies you might have missed during NHS and learn how they can help transform your retail business in today’s increasingly digital age.
SES-imagotag: Digital Price Tags for DIY Retailers
SES-imagotag is a global leader in smart electronic price tags and retail IoT solutions. At NHS, David Horne, Key Account Manager – North America at SES-imagotag provided a comprehensive overview of the digital price tag solution for DIY retailers.
David explained that by optimizing management processes through controlled automation of tasks on a per-item basis, DIY businesses can substantially increase their efficiency. This includes automating the pricing in-store, along with out-of-stock detections to ensure products are always available on shelf. Thanks to these hardware and software solutions, no human resource needs to be dedicated to price changes.
For more information about SES-imagotag, contact [email protected].
Hardware Store Hero: Think Beyond DIY
Hardware Store Hero makes your independent hardware store a hub for home improvement.
Suppose you were more than a link in the home-improvement chain. What if you could serve as a hub, connecting both customers and contractors, weekend warriors, and professional craftspeople? Imagine expanding beyond DIY and building your bottom line by using your know-how to get homeowners the hands-on service and solutions they need.
Hardware Store Hero is an innovative software platform that helps you generate valuable income by making it easier for homeowners to source and schedule reliable home repair and improvement help. You provide the reputation and relationships — Hardware Store Hero delivers the revenue. In the process, Hardware Store Hero helps you make loyal customers even more loyal, and contracting partners an even better source of business.
For more information about SES-imagotag, contact [email protected].
After, Inc: Reshaping the Post-Sale Customer Experience
After, Inc. is reshaping how brands and retailers deliver post-sale customer experience with its industry-leading analytics, marketing, and technology. After, Inc. partners with some of the world’s top brands to help transform their post-sale businesses and enhance their customers’ experiences.
In 2021, After, Inc. launched QuickSuite, a modular set of SaaS technologies to help manufacturers, retailers, and e-commerce sellers of any size build deeper relationships with their customers and increase loyalty and lifetime value. The suite covers the entire post-sale lifecycle and includes: QuickReg®, QuickCover®, QuickClaim®, QuickInsight®, and QuickRenew®.
For more information about After, Inc. contact [email protected].
Datavations: Bringing Market Visibility to the Home Improvement Channel
Datavations is a powerful market intelligence platform that provides consumer durables manufacturers with real-time, accurate, and market-wide data across brands and retailers in the home improvement retail industry
Datavations brings market visibility to the home improvement channel by allowing their clients to see what is happening across all SKUs (including competition) and all locations in home improvement retail. By seeing true market shares, sales, price, inventory levels, and replenishments across all brands, the platform enables manufacturers to optimize sales, price, assortment, marketing, and supply chain. In 2022 alone, Datavations brought their customer base over $250,000,000 of incremental revenues. At NHS 2023, Philip Odelfelt, Founder, Datavations, showed us just how they did that.
For more information about Datavations, contact [email protected].
Prommt: The Advanced Payment Request Platform
Hardware stores and builders providers have long relied on cash or cheque on delivery, but there have always been risks associated with this method of payment. Drivers are delivering valuable goods, and there is the chance of these goods being accepted without payment completion. The most common alternative has been to take advance payment by card over the phone. However, taking card payment details in this manner carries another set of risks - including non-compliance with GDPR/UK DPA, PSD2 and card scheme rules, data breaches, and fraud and chargebacks.
Prommt is an advanced payment request platform, empowering businesses to send secure, branded payment requests for over the phone purchases, of which there are many, when buying hardware and building supplies.
The fully branded, premium payment requests help builders merchants:
- Get paid before delivery
- Reduce fraud
- Eliminate the need to manage sensitive card data that is subject to stringent GDPR regulation
- Effectively manage arrears and personal payment plans
- Save time spent by staff handling these purchases
- Cut costs with an option to pay by bank transfer for bulk order
For more information about Prommt, contact [email protected].
Vendo: Winning on Amazon & Walmart.com
VENDO is a 360° digital growth agency specializing in online marketplaces, Amazon and Walmart.com. They have 25+ years of retail experience, $25B+ in sales driven, 250+ active partners, and cover numerous international marketplaces.
If Amazon confusion and problems have you scratching your head, or even worse pulling out your hair, VENDO has the solutions. Darren Saul, VENDO CEO, shared actionable insights at this year’s NHS that will enable you to better control your brand on Amazon, connect with your customers, and engage growth.
For more information about VENDO, contact [email protected].
Vendo: Winning on Amazon & Walmart.com
VENDO is a 360° digital growth agency specializing in online marketplaces, Amazon and Walmart.com. They have 25+ years of retail experience, $25B+ in sales driven, 250+ active partners, and cover numerous international marketplaces.
If Amazon confusion and problems have you scratching your head, or even worse pulling out your hair, VENDO has the solutions. Darren Saul, VENDO CEO, shared actionable insights at this year’s NHS that will enable you to better control your brand on Amazon, connect with your customers, and engage growth.
J3 Point-of-Sale has partnered with Retail Aware with an exclusive agreement for the independent hardware industry, delivering an affordable way to monitor what a retail customer does once inside the store. J3 can monitor dwell time and impressions as the customer moves through the store looking at products and displays. They can also monitor on shelf product availability.
At the manufacture level, J3 can provide data when a display is setup, how many customers look at the display, pickup and look at the product, and with their POS software, who purchases the product. The Retail Aware technology does not require J3’s point-of-sale software.
The J3 Point-of-Sale software is designed for both hardware stores and lumber yards as well as other retail businesses, and they have an extensive integration with QuickBooks accounting software.
For more information about J3 Point-of-Sale, contact [email protected].