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  • NRHA Village Stage Opening

    May 09, 2017, 08:45 AM - 09:00 AM, NRHA Stage

    NRHA Village Stage Opening 

    • Language: English

  • Customers Uncensored: What They Wish You Knew

    May 09, 2017, 09:30 AM - 10:15 AM, NRHA Stage

    Every retailer overestimates the quality of the experience they provide customers. Do you have a foundation to build a great customer experience upon? Did you e...

    • Language: English

  • KEYNOTE: Decoding the New Consumer Mind

    May 09, 2017, 10:30 AM - 11:30 AM, NRHA Stage

    A decade of swift and stunning shifts in how, when and why consumers shop and buy has created a more volatile marketplace and new, more dynamic consumer expecta...

    • Language: English

  • Break Out of the Pack

    May 09, 2017, 01:00 PM - 01:45 PM, NRHA Stage

    What does it take to make your customer drive past your competition to buy from you? Drawing on his years of experience in consulting, Al will present the diffe...

    • Language: English

  • Packaging and Merchandising Awards

    May 09, 2017, 02:00 PM - 02:45 PM, NRHA Stage

    NRHA will introduce the winners of the 2016 Packaging and Merchandising Awards and share a summary of judge commentary and emerging packaging trends. Attendees ...

    • Language: English

  • Aubuchon Hardware’s Omnichannel Initiative “Aubuchon Go”

    May 09, 2017, 03:00 PM - 03:45 PM, NRHA Stage

    Aubuchon Hardware, the largest independent home improvement retailer in the U.S., is engaging in a bold and progressive omnichannel initiative called Aubuchon G...

    • Language: English

  • Retailer Panel: Insights from Next Generation Leaders

    May 09, 2017, 04:00 PM - 04:45 PM, NRHA Stage

    Presented by NRHA/Hardware Retailing magazine  The next generation of independent home improvement retail leaders is here! Hear how three of today’s young reta...

    • Language: English

  • NRHA Independent Retailer Reception

    May 09, 2017, 05:00 PM - 06:30 PM, NRHA Stage

    Presented by NRHA/Hardware Retailing magazine NRHA invites all independent retailers attending the National Hardware Show® to stop by the NRHA Village for a ne...

    • Language: English

  • PDRA Presents: Benjamin Moore: “Store of Tomorrow”

    May 10, 2017, 09:00 AM - 09:45 AM, NRHA Stage

    Andreassi will discuss Benjamin Moore’s new store of the future concept, its origins and development and how the new retail model mirrors the future of what con...

    • Language: English

  • KEYNOTE: Your Remarkable Service Advantage

    May 10, 2017, 10:00 AM - 10:45 AM, NRHA Stage

    Renowned retail expert Mary Walter will discuss customer service and engagement strategy and share how retailers can inspire their teams to provide winning serv...

    • Language: English

  • The Store is STILL Important

    May 10, 2017, 11:00 AM - 11:45 AM, NRHA Stage

    While online retail receives all the attention, this presentation will share proprietary consumer research that suggests the “in-store experience” still plays a...

    • Language: English

  • NRHA Top Gun Awards

    May 10, 2017, 01:00 PM - 01:45 PM, NRHA Stage

    Presented by NRHA/Hardware Retailing magazine  This program is the industry’s chance to hear what today’s top independent retailers are thinking. NRHA and Hard...

    • Language: English

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