Next Steps for the 2018 Reimagine Retail program

Thank you for participating in the 2018 Reimagine Retail program!


Next steps and important dates:

If you have any questions regarding Reimagine Retail, please contact Lauren Braconi at

This year, we asked independent retailers: "If you had $100,000 to spend on improving your retail business' technology—how would you invest it?"

In a world where technology is at the forefront of every home and business, it's an integral part of everyday life. How will technology impact the future of the hardware & home improvement industry? Are you investing in technology to improve your store for the future?

Together with a panel of industry professionals, the National Hardware Show will review the entries and determine which project is most worthy of winning the $100,000. Five finalists will be flown to the National Hardware Show in Las Vegas and the winner will be announced and awarded $100,000 during the Show on Wednesday, May 9.

2018 Submission Requirements:

Eligible Independent Retailers were asked to submit a 250 word (or less) entry highlighting how they would invest in technology to improve their store for the future. Accompanying photos/videos were permitted but not judged as part of the overall submission.

We looked for projects that focused on improvements relating to store technology and included, but were not limited to:

  • Inventory management systems
  • Check out process
  • Marketing, advertising and public relations
  • E-commerce platforms
  • Training software
  • In-store experience
  • Customer relationship management systems

Caribou Jack's Trading Co., Soda Springs, Idaho

The store is in the process of building an in-store cafe, combining the farm-to-table and grilling communities together. Their plans also include allowing community organizations to access the space at no charge and building a space within the next three years to grow the produce used in the café, as well as develop an app to help groups coordinate events in the space.

  • Debbie Supply, Inc., East Rochester, New York

    Starting out as a plumbing wholesaler 60 years ago, Debby Supply Inc. has grown into a full-service hardware operation and would plan buy new service equipment, and invest in upgraded computer systems [to support the new equipment] to better serve its customers.

  • K Hardware Stores, Idaho Falls, Idaho

    If you've ever needed a part or a product in the middle of a project, but didn't want to stop to run to the store, K Hardware Stores wants to build a solution that fits in the palm of your hand. Instead of asking someone to run out for the product and risk them buying the wrong item, they envision an app that allows customers to preorder the correct item and get curbside pickup when they arrive at the store.

  • La Grange Park Ace Hardware, La Grange Park, Illinois

    La Grange Park Ace Hardware wants to address its challenges in the configuration of their store by using the prize money to remove its current checkout counter, allowing space for more impulse items, and implementing mobile checkout. With mobile checkout, customers will be able to complete their sale anywhere in the store, even from the parking lot.

  • Logan Hardware, Washington, D.C.

    How much business does your in-store service lose because your customers can't find time to bring the project to you? The answer, according to Logan Hardware, is mobile window-screen repair. They would develop an app that will connect customers to screen repair services that come to them and could be expanded to other services as well.

  • Mark's Supply, Frackville and Shenandoah, Pennsylvania

    Mark's Supply wants to update their storefront and invest in renewable energy solutions for the store. In addition, they would build an outdoor pavilion where farmers and crafters can sell their goods. They expect this space to increase foot traffic and inspire other retailers and entrepreneurs to enter the empty storefronts in the area.

  • Parry's, Hamilton, New York

    The retailer planned to use the $100,000 prize money toward renovating its current store to add space for local food, craft beer and cider and adding a permanent greenhouse to accommodate lawn and garden items and seasonal merchandise.

  • Sandpoint Super Drug, Sandpoint, Idaho

    Sandpoint Super Drug is well known in its community for being the go-to pharmacy and is planning to revitalize the hardware side of its business by improving communication options for customers. They were inspired to create a customer consultation center that would allow customers to contact store representatives through many digital platforms, including social media and live chat.

  • Shaw Hardware Store Inc., Plattsmouth, Nebraska

    This woman-owned business has plans to improve its online presence, renovate the existing store to add more sales floor space and create a space for local craftspeople to lead classes and encourage young people to engage in a craft or artform. These plans build on what already exists at the store, which hosts classes at the local community college and in the store for projects from home repair to Pinterest.

  • Woods Hardware, Cincinnati, Ohio

    The Woods Hardware team virtualized a 3-D image of their store and wants to be a leader in omnichannel retailing with the next step. Using meta tags, how-to videos and e-commerce within the program, the virtual hardware store takes customers right to each product and provides a total cost estimate before they visit the store.

View all photos from 2017 Reimagine Retail

Countdown to the National Hardware Show

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