Reed Exhibitions and National Hardware Show® respect the information provided by our customers. Because we gather certain types of information when our customers communicate with us, we believe you should fully understand the terms and conditions surrounding the information we capture and the use of that information. This privacy statement discloses the type of information we capture about our customers, how we use it to communicate with our customers, and how you can request to no longer receive communications from National Hardware Show®.
This policy applies to all customers of National Hardware Show® and RX-US, who include but are not limited to, our show exhibitors, show visitors, conference visitors, customer inquiries, speakers, press, and other individuals with whom RX-US maintains business relationships or communications.
Customer Information and Use
Two primary types of information are gathered about our customers:
Financial Information is payment information used for or gathered during the registration process and includes, but is not limited to, credit card numbers, financial institutions, and expiration dates. This information is not used for any purpose other than that for which it is being provided to us, and is used only to the extent necessary for processing the transaction or to facilitate future transactions.
Professional Information includes, but is not limited to, name, address, company name, company address, phone number, fax number, and email address, as well as questions answered on survey or registration forms. Data captured during a customer's visit to the National Hardware Show® web site, as well as during a visit with a National Hardware Show® customer is also considered professional information and may also be stored in our customer database for our internal use. Professional information may be, upon the consent of National Hardware Show®, shared with other organizations or National Hardware Show® customers for the purpose of facilitating business relationships believed by RX-US to be in our customers' best interests.
RX-US will accept, implement and maintain any customer request to opt out of future communication from National Hardware Show®, RX-US, or a third party to whom National Hardware Show® provided the customer's information. If you would like to opt out of communications you are receiving from National Hardware Show®, RX-US, or a third party contacting you on behalf of National Hardware Show®, please click here and enter the information requested so we may thoroughly implement your request within 10 days of receipt.
This site utilizes a secure server to protect your financial and professional information. Secure server software is used to encrypt the information sent between your Internet browser and our Internet site. This ensures the security of your professional and financial transaction details when using the site. We follow strict security procedures in the storage and disclosure of information you have given to us and may, on occasion, request proof of identity before we disclose any professional information to you.
Method of Transaction Security
Products of the National Hardware Show use Secure Sockets Layer (SSL) protocol to safeguard customer information during online transactions. SSL encryption is the generally accepted method of transaction security in online ordering.
A "cookie" is a bit of data sent by a website through the browser to the computer of the user visiting the site, and enables the site to return the results the browser expects. The National Hardware Show® website uses temporary, session-specific cookies to ensure visits to its websites are smooth and customized for the visitor. Such cookies allow us to provide a visitor's browser with information tailored to the visitor's preferences and needs. We use permanent or persistent cookies that remain on a visitor's computer after the visitor leaves the National Hardware Show® website. However, our cookies neither reveal nor contain any identifying or personal data. Cookies also cannot read any information on a visitor's computer or interact with other cookies on the visitor's hard drive.
If you do not want your browser to accept cookies, you can turn off the cookie acceptance option in the browser's settings. However, disabling the cookie support function of the browser will prevent our website from functioning properly and you may not be able to utilize fully all of the site's features and information.
What are “cookies”?
“Cookies” (also known as HTTP cookies, web cookies or browser cookies) are simply small pieces of data, which are stored as text files on your computer, whenever you visit certain websites. Their typical purpose is to help sites remember particular actions you may have done there in the past. For example, cookies may track when you have logged into a site, visited certain pages or clicked certain buttons.
- Remember when you have logged into a site.
- Remember your user preferences, searches and favourites.
- Track your usage of a site, via WebAbacus© and Google Analytics©.
- Track the success of our marketing campaigns. Additionally, RX websites have a small set of carefully selected third-party providers.
- Target more relevant advertisements to you (DoubleClick™, 6-degrees©)
- Enable social media sharing (AddThis©, Facebook©, Twitter©, YouTube©)
- Ensure better service delivery (Ooyala®) You can view a full list of all cookies used by RX websites in the “What cookies do we use and why?” section.
Are cookies harmful?
Despite this, if you do wish to disable or remove cookies, please see the “Help” section of your browser or mobile device. Each browser or device handles the management of cookies differently, so you will need to refer to your appropriate “Help” documentation. However, as mentioned, please be aware that cookies are essential for certain features of an RX site to work properly.
Why are we telling you this?
What cookies do we use and why?
The following shows the full list of platform cookies, used throughout all RX websites.
||Google Analytics© is another analytics solution, which provides information about your activity on an RX website. As with WebAbacus?, this helps us to understand what works on the site and better tailor it to your needs. This cookie is used to determine unique visitors to an RX website. It is updated with each page view.
||This is another Google Analytics© cookie. It is used to establish a user session with an RX website.
||This is another Google Analytics© cookie. It determines whether or not a new session has been created.
||This is another Google Analytics© cookie. It is used to identify how you arrived at the site, whether via a direct method, a referring link, a website search or a campaign, such as an advertisement or email link. This cookie is used to calculate search engine traffic, advertisement campaigns and page navigation. It is updated with each page view.
||This cookie is set when you log into an RX website. It remembers that you are logged in, as you navigate through the site?s pages.
||Similar to the campaigns.site.[THIS SITE] cookie, if you have arrived at an RX website via one of our marketing campaigns, this cookie stores the campaign?s information and reports its success to us.
||If you have arrived at an RX website via one of our marketing campaigns, this cookie stores the campaign?s information and reports its success to us.
||This cookie helps an RX website to remember your preferences. For example, if you view a site in a chosen language, every page within your session is then displayed in this language. As another example, if you add an exhibitor to your Show Planner, this is recorded by the cookie so that this exhibitor will be displayed in your planner, the next time you visit.
||This cookie is set when you dismiss the "Privacy and Cookies" message, displayed at the bottom of an RX website. Once set, it ensures you will not be shown this message again.
||If you have arrived at an RX website via one of our marketing campaigns, this cookie helps us report on the webpage from which you arrived.
||This is another Vovici© cookie. It ensures that a survey is only served to you, after you have been on the site for more than two minutes.
||Vovici© is the company used by RX to supply website surveys, often to elicit feedback on the websites themselves. This cookie remembers when you have completed a survey and prevents it from being served to you again.
||When you have: Submitted a request to attend, exhibit or advertise at an RX show OR Provided your details in order to access premium content on an RX site. This cookie remembers that you have already done so and ensures that you do not have to re-submit your request or re-enter your details.
||Feathr is an analytics and digital marketing solution. Feathr helps us determine which content is most active, and associates individuals with the content they consume. This cookie helps Feathr determine whether or not the visitor and page view represent legitimate traffic or potentially come from a bot or search engine crawler.
||This is another Feathr cookie. It establishes a unique identification per user. It helps Feathr determine number of unique visitors to an RX site as well as to tailor marketing behavior by user.
||This is another Feathr cookie. It is set when you enable or disable a global opt-out of Feathr's behavioral tracking at https://feathr.co/opt-out/. If this cookie exists in the affirmative, all other Feathr cookies are either erased or ignored.
By attending [insert show name], you give your consent to be photographed and/or recorded by Reed Exhibitions Americas and you agree that:
- Reed Exhibitions Americas owns the images and all rights related to them;
- the images may be used by Reed Exhibitions Americas in any manner or media without notifying you, such as the [insert show name] website, publications, promotions, broadcasts, advertisements, and posters, for advertising or other related purposes;
- you waive any right to inspect or approve the finished images or any printed or electronic matter that may be used with them; and
- you release Reed Exhibitions Americas and its employees and agents, including any firm authorized to publish and/or distribute a finished product containing the images, from any claims, damages or liability which you may ever have in connection with the taking of use of the images or printed material used with the images.
RX-US reserves the right to review and change this Policy. Policy changes may be made without prior notice to existing customers. Policy revisions only apply to information gathered as of the effective date of the revised policy, unless we give you notice and choice as to the changes in use, in which case all information is subject to the new policy.
Review and Correction of Customer Information or Other Questions
If you have any questions or concerns about your customer information or your request to opt-out of communications from National Hardware Show® or its third party partners, or if you would like to review the information we've collected about you, please call or write our Privacy Administrator:
US Privacy Administrator/Database Dept
383 Main Ave.
Norwalk, CT 06851
Phone: Within the US at 888-306-2344
Outside the US at 203-840-5810